Operations Executive - #1163979

Arty Learning is looking for a Full-Time Operations Executive to support the smooth daily operations of our education centre.

The role involves providing administrative, front desk, customer service, and centre coordination support. You will be working closely with the centre team, teachers, parents, and students to ensure that daily operations run smoothly and professionally.

Key responsibilities:

- Attend to parent enquiries through walk-ins, calls, WhatsApp, and email

- Support student enrolment, registration, and class coordination

- Assist with class scheduling, student attendance, and centre timetable updates

- Follow up on payments, invoices, and basic administrative records

- Support front desk duties and ensure a positive experience for parents and students

- Coordinate with teachers and the operations team on daily centre matters

- Maintain accurate records, documents, and internal updates

- Assist with centre opening / closing duties and daily operational checks

- Support ad-hoc administrative and operational tasks as assigned

Requirements:

- Prior experience in centre operations, customer service, administration, front desk, or education-related operations is preferred

- Experience in tuition, enrichment, childcare, preschool, or education centre settings will be an advantage

- Strong communication and interpersonal skills

- Comfortable handling parent enquiries and customer-facing duties

- Organised, detail-oriented, and able to follow up on tasks independently

- Proficient in Microsoft Office / Google Workspace

- Able to work in a fast-paced centre environment

- Able to work 4 weekdays and 1 weekend day based on centre operations needs

Working arrangements:

Centre-based role

Working schedule:

4 weekdays: 12:00 PM – 9:00 PM

1 weekend day: 8:30 AM – 6:30 PM

Off days will be arranged based on centre operations needs.