Cluster Director of Nursing - #1163963

(1) Lead and oversee nursing clinical care delivery and advance nursing practices

• Oversee care practices and care delivery outcomes, including development of care pathways based on shared vision across Organisation and community

• Develop care models and/or services to address emerging healthcare needs or care transformation

• Develop and implement strategies to advance nursing practices

• Develop and implement strategies to improve quality outcomes and advance evidence-based care

• Identify relevant quality improvement indicators for client and/or service outcomes and nursing practice

• Evaluate nursing practices and client care and/or service excellence with reference to structure, process and outcome frameworks

• Build inter-professional collaboration among nursing, medical, and allied health professionals to achieve optimal client care and/or service outcomes, appropriate care and effective integration of care

• Promote a culture that focuses on person-directed care

(2) Drive organisational and operational excellence

• Prepare and manage operational and budget work plans

• Set directions, targets and work plans aligned to organisational priorities

• Determine and ensure nursing service standards to ensure optimal service delivery and excellence

• Establish procedures for service recovery and manage customer feedback, including working with stakeholders for managing of customer issues to full closure.

• Lead and work with stakeholders to execute and sustain service quality initiatives to build service culture, standards & customer satisfaction.

• Drive operational process improvement

(3) Oversee nursing workforce capability building through continuing professional development

• Create a culture of lifelong learning within the organisation

• Oversee continuing professional development investments and returns to nursing workforce capability and development

• Develop the care workforce capabilities for ongoing organisational needs and workforce’ aspirational goals

• Develop nursing leadership in the organisation for succession planning

(4) Drive ground engagement and empowerment

• Create a conducive working and learning environment to enhance staff morale and support the professional and personal development of our care workforce

• Promote participation in staff recognition programmes

• Create an environment that promotes a culture of continuous improvement

(5) Oversee nursing and support care manpower

• Manage manpower resource, in alignment with Ministry of Health (MOH) staffing recommendations, to achieve efficiency in manpower utilisation to meet organisational needs

• Collaborate with stakeholders on manpower recruitment, retention strategies and initiatives

• Establish clear competency-based career progression pathways for care staff

• Develop succession plans and mentor identified high-potential care staff

• Create a conducive work environment to improve care workforce retention

(6) Drive care quality and patient safety

• Establish care quality and patient safety work plans

• Report on care and service quality indicators

• Benchmark care outcome indicator measurements to international standards

• Adopt new technology and electronic tools and devices for better quality and patient safety outcomes

• Manage adverse events according to organisational framework

• Participate in claims and compensations management in adverse events

• Lead nursing to achieve local and international accreditations

(7) Drive compliance activities and operations

• Implement systems and processes to ensure compliance with MOH and regulatory standards

• Responsible for obtaining and successful renewal of licenses for all care services

• Lead, develop and implement infection control policies and practices to ensure fit for purpose and initiate change where appropriate

• Oversee risk management strategies, including identification, monitoring and evaluation of nursing-sensitive quality and safety indicators

• Provide leadership, develop and manage emergency response and crisis management plans in accordance with organisational direction including collaboration with relevant departments and stakeholder

Interested candidates, please send in your resume to jon••••••••@recruitexpress.com.sg

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657