Dental receptionist cum assistant - #1163826

Singaporean/PR ONLY

Chinese speaking needed

1) Clinical Assistance

- Assist the dentist in chairside procedures and dental treatments

- Prepare and maintain dental instruments, materials, and equipment according to MOH and clinic protocols

- Prepare patients for treatment and ensure comfort during procedures

- Mix and prepare dental materials when required

- Assist in taking dental radiographs

2) Patient Interaction

- Greet patients and ensure a smooth check-in and check-out process

- Educate and advise patients on oral hygiene, post-operative instructions, and clinic services

- Handle treatment discussions and provide basic explanations of procedures and costs

- Maintain patient confidentiality and service standards at all times

3) Reception & Communication

- Answer phone calls and respond to WhatsApp or online enquiries

- Schedule and manage patient appointments

- Coordinate with patients for follow-ups and recalls

- Manage daily scheduling and appointment coordination

4) Administrative & Inventory

- Maintain clinic inventory and perform stock checks

- Order supplies when needed

- Maintain accurate patient records and assist with data entry

- Comply with regulatory and MOH guidelines for clinical documentation

- Assist in billing and payment collection

- Issue receipts and invoices

5) General Housekeeping & Compliance

- Maintain cleanliness of clinical and reception areas

- Adhere to clinic SOPs and infection control protocols

- Assist in daily clinic opening and closing routines

6) Additional Duties

- Support marketing or community outreach events (e.g., flyers, dental talks)

- Participate in training sessions, team meetings, and performance reviews

- Any other duties assigned by the clinic manager or dentist