Member Relations Assistant, Sports & Social - #1163564

Responsibilities:

1. Upkeep of Reception Counter & Seletar Bowling Counter to ensure that the facilities and equipment are in working condition.

2. To perform simple preventive maintenance of communication, bowling system and related equipment.

3. Perform daily task of checking, replenishing and reporting facilities and equipment that needs servicing and replacement.

4. Issuance and recording of equipment and items loaned to members and guests.

5. Administering massage matters.

6. Broadcasting and announcement of Club messages over PA system.

7. Provide membership, admin support & Billing to F&A Dept.

8. Provide call centre service for phone in and departments of the Club.

9. Check and verify member via membership card during booking and when billing them.

10. To post and remove broadcast material on all mediums, notice boards, signages, etc.

11. Maintain and perform data entry of facility usage.

12. Attend to phone and walk-in booking of Sports & Social facilities.

13. Administer different modes of payment.

14. Perform the necessary entry of billing and day end summary of the POS system.

15. Enforce and ensure that members and guests abide by the byelaws of the Club whilst using the all Sports & Social facilities.

16. To get members to register for upcoming events and perform cold calls.

17. To decorate and oversee the birthday bowling parties held at Seletar Bowl.

18. To handle competitions, leagues and scoring of the bowlers.

19. To work on rotation at main reception and bowling as scheduled on a daily basis and attendants during festive period.

20. Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.

Requirements:

• Basic computer literate

• Experience in customer service

• Communicate in good command of English

• Team player

• Able to commit 6 days work per week including weekends and Public Holidays
  

*Staff transport available at Khatib and Sengkang*