Order & Shipping Coordinator - #1163528

Join Ecorigin: Innovating for a Sustainable Future

At Ecorigin, we are not just committed to sustainability and innovation—we embody it. Using plant fibers as our primary resource, we create eco-friendly product development and packaging solutions that make a global impact. Our one-stop, customizable services empower us to produce a diverse range of products, including disposable tableware, cutlery, trash bags, wet wipes, paper goods, and other fast-moving consumer goods. With an impressive annual output of 100,000 tonnes, we proudly lead the industry in eco-friendly manufacturing. Our mission is simple: from nature, for nature.

Why Ecorigin?

• Global Reach: With facilities and service teams across Singapore, Malaysia, Thailand, China, US, Canada, Australia, and New Zealand, we offer a truly international perspective that enriches your career and broadens your horizons.

• Strategic Growth: As a trusted partner to our global clients, we leverage our core competencies across multiple categories. This makes us a one-stop shop for all consumable and compostable products, continuously driving strategic growth and opportunities for innovation.

• Career Development: At Ecorigin, we believe in nurturing talent. We are committed to the growth and development of our employees, ensuring they reach their full potential through continuous investment in people and capabilities.

• Excellence in Service: Our commitment to delivering exceptional service sets us apart. By utilizing direct manufacturing, we ensure economies of scale, reliable supply chains, and cost-effective solutions that benefit both our clients and the environment.

• Innovation & Sustainability: Innovation and sustainability are at the heart of everything we do at Ecorigin. We are dedicated to staying ahead in the industry by constantly improving our processes and products to create lasting, positive environmental impact.

If you are passionate about making a meaningful difference and want to be part of a forward-thinking, globally-minded company, Ecorigin is the place for you. Join us and be a part of the change!

Job Responsibilities:

Supply Chain Management：

• Develop and implement supply chain strategies to ensure timely product delivery.

• Monitor inventory levels and optimize inventory management.

• Based on the company's business plan, lead the establishment of the overseas warehouse and execute the project implementation plan for the overseas warehouse.

• Evaluate costs at various stages of the supply chain and propose suggestions for cost reduction.

• Coordinate with other departments (such as sales, production, finance, etc.) to ensure smooth information flow.

Order Management：

• Working closely with sales, production team, shipping team, warehouse and finance to ensure order fulfilled as per customer requirement and resolve any issue which may result in delay of order and overdue orders.

• Liaise with customer/ appointed agent in different countries on shipping instructions/any special requirements for orders such as marking, documentation and product shelf life and ensuring all shipping instructions are aligning with company policies, processes and legal requirements.

• Monitor credit limit for all customers and follow up with customer for payment status of invoices based on payment term (when necessary) to ensure credit release of shipment updated before deadline.

• Regularly evaluate the project execution and propose improvement measures.

Job Requirements:

• Diploma's degree or above.

• Strong organizational and management abilities, capable of prioritizing and arranging work.

• Attentive, patient, and proactive in learning and thinking.

• Possess the ability or potential to independently complete projects and meet the expectations of customers.

• Fluent in English and Mandarin to effectively communicate with Mandarin-speaking clients