3 months Contract to Perm HR Executive Assistant (Shared Services) #HZT - #1163496

• Support HR-related inquiries received from employees, line managers or other stakeholders

• Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre

• Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.

• Manage and optimize the HR Support Centre knowledge database, ensuring its content remains accurate and up-to-date.

• Participate in activities to promote the services of HR Support Centre, such as the design of eDMs and posters.

• Support HR Operations by managing diverse administrative tasks, including but not limited to:

  • Liaising with vendors to follow up on background screening reports for candidates

  • Responding to reference check requests for former employees

  • Preparing certificates of employment for employees, based on specific request types

  • Executing other HR-related administrative duties as assigned

• Prepare regular and adhoc reports for management analysis.

  • Identify areas for improvement and contribute to developing solutions that enhance productivity, work quality, and service delivery in HR support processes.

  • Any other duties deemed reasonable and necessary by the business.

Job Requirements

• Min Diploma in Human Resource or Business-related discipline.

• IT savvy and comfortable with the use of Microsoft Office applications, especially Microsoft Excel to handle large amount of data.

• Able to manage high-volume activities and handle data confidentiality.

• Able to work under tight timeline and respond to changing priorities.

Interested candidate, kindly send a copy of your resume to: jes••••••••@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: jes••••••••@recruitexpress.com.sg

Recruit Express Pte Ltd

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