Front Desk Receptionist - #1163477

Front Desk Receptionist

Be the welcoming face of our award-winning education centre and play an important role in creating a positive experience for our students, parents, and visitors.

We are looking for a friendly, professional, and customer-oriented individual who enjoys interacting with people and thrives in a dynamic environment.

Key Responsibilities

Front Desk & Reception

• Greet and welcome students, parents, and visitors with warmth and professionalism.

• Create a positive first impression of the centre at all times.

Customer Service & Enquiries

• Handle phone calls, emails, WhatsApp messages, and walk-in enquiries promptly and professionally.

• Provide accurate information on programmes, schedules, and centre services.

Student Administration

• Process student registrations, enrolments, and class arrangements.

• Maintain accurate student records and administrative documentation.

Parent & Customer Relationship Management

• Build strong relationships with parents and students.

• Address enquiries, feedback, and concerns with care and attention.

Administrative Support

• Assist with day-to-day administrative duties and centre operations.

• Support the teaching and management team to ensure smooth centre operations.

What We're Looking For

Excellent Communication Skills

• Confident in spoken and written English.

• Able to communicate professionally with parents and customers.

Positive & Service-Oriented Personality

• Friendly, approachable, patient, and proactive.

• Enjoys interacting with children and families.

Organised & Detail-Oriented

• Able to multitask and manage responsibilities efficiently.

• Strong administrative and organisational skills.

What We Offer

Competitive Salary Package

• Attractive salary based on experience and qualifications.

• Annual salary reviews and performance bonuses.

Career Growth Opportunities

• Training and development programmes.

• Opportunities for career advancement within the organisation.

Supportive Team Culture

• Positive, collaborative, and family-friendly work environment.

Work-Life Balance

• No overtime required.

• Structured work schedule.

Location: Punggol Coast Mall / Waterway Point
Working Days: 5-day work week (Wednesday to Sunday, 8.45am to 6.30pm)

Join us and make a meaningful difference in the lives of children and families every day.