Account Management Executive - #1163464

About the role

You will be the primary point of coordination for onboarding, project delivery, and ongoing client communication — ensuring enterprise and government clients are set up for success with the JobKred platform. You will support client relationship management and customer success efforts as a proactive and people-oriented Account Management Executive.

Key responsibilities

• Support day-to-day communication with clients, stakeholders, and project teams

• Coordinate client onboarding, project timelines, and implementation activities

• Prepare client-facing reports, presentation materials, and status updates

• Build and maintain positive relationships with HR leaders and decision-makers

• Gather client feedback and surface insights to improve service delivery and account health

• Work closely with operations and product teams to ensure smooth, on-time project delivery

• Track account activities, milestones, and client health in CRM

• Support ad-hoc business development, partnership, or operational initiatives as needed

What We Are Looking For

• Diploma or Degree in Business, Communications, Marketing, HR, or related fields

• Fresh graduates are welcome — no prior account management experience required

• Excellent spoken and written English — essential for client communication at all levels

• Warm, professional interpersonal style with a genuine interest in clients' success

• Highly organised with the ability to manage multiple accounts and timelines simultaneously

• Detail-oriented — you take ownership of follow-ups and ensure nothing falls through the cracks

• Comfortable in a fast-paced startup environment with evolving client needs

• Prior internship in customer service, account management, consulting, or coordination is a plus

• Familiarity with project coordination tools is advantageous

Compensation & Benefits

• Commission scheme linked to client satisfaction and account outcomes

• Flexible work-from-home arrangement

• Additional leave days above statutory entitlement

About JobKred

JobKred is Singapore’s leading AI-powered skills intelligence platform, trusted by government agencies, MNCs, and hundreds of organisations to build future-ready workforces. We built the intelligence behind MyCareersFuture.sg — Singapore’s national jobs portal — and have partnered with UNESCO, the World Bank, and the Asian Development Bank on regional labour market research.

60 Paya Lebar Road #06-27, Paya Lebar Square, Singapore 409051