Front Desk / Receptionist / Customer Service Executive - Up to $3000 + Bonus - #1163115

Location: East
Industry: Automotive / Service Line

Benefits

• Competitive salary up to $3,000. + Bonus + Incentives

• Training and career development opportunities.

• Supportive work environment.

• Friendly and dynamic team.

Key Responsibilities

Front Desk / Receptionist

• Greet and assist visitors, clients, and staff in a professional manner.

• Handle incoming calls, emails, and general inquiries promptly and courteously.

• Manage appointments, meeting room bookings, and front desk administration.

• Maintain records, files, and documentation in an organized manner.

• Assist in customer service tasks, including addressing complaints or requests.

• Coordinate with internal departments to ensure smooth office operations.

Call Centre / Customer Service Executive

• Handle inbound and outbound calls professionally to address customer inquiries, requests, and complaints.

• Provide accurate information on products, services, policies, and procedures.

• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.

• Document and update customer records, interactions, and case details in the system.

• Follow call scripts, quality standards, and company guidelines.

• Escalate complex issues to the relevant departments when necessary.

Requirements

• Prior experience in front desk, reception, or customer service roles is a plus.

• Good communication, interpersonal, and organizational skills.

• Proficient in MS Office and basic office systems.

• Able to commit working on weekends

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)