Shipping Officer (Air & Sea Freight) - #1163090

Job responsibilites:

• Arrange bookings with shipping lines or carriers for cargo to be transported via sea or air. Coordinate closely with suppliers, customers, and various internal departments and warehouse team to ensure smooth cargo flow and timely shipments.

• Prepare and manage all relevant documentation for sea & air freight shipments, including shipping instructions, customs documents, letter of credit and any other necessary paperwork.

• Arrange timely collections / dispatch according to customer’s request.

• Monitor the progress of sea & air freight shipments in real-time, providing regular updates to stakeholders. Address any delays or issues promptly and take corrective actions and pre-alerts to customers.

• Ensure timely billing and accuracy of the invoices.

• Attend and responds on customer’s inquiries.

• Maintain open and effective communication with customers regarding shipment status, delays, and any relevant updates. Provide excellent customer service by addressing inquiries and concerns promptly.

Job Requirements:

• Candidate must possess at least "O" Level.

• You must possess minimum 1 year of relevant experience in freight forwarding industry. Applicants without relevant work experience in the same industry need not apply.

• With good knowledge in import and export Sea or/and Air freight shipment.

• Knowledge of Letter of Credit Documentations, incoterms, Singapore shipping procedures & freight forwarding experience.

• Knowledge of using PortNet, TradeNet and Invoicing.

• Bilingual in English and Mandarin (to effectively communicate with Chinese Counterparts)

• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.

• Motivated individual and possesses good planning and follow-up skills.

• Able to handle high volume of workload in a fast-paced environment.

• Creative problem-solving skills.

• Ability to work overtime (if required)

Other Details:
Working location: 11 Clementi Loop

Work arrangement: 5 Days (Mon to Fri) / 8am to 5.45pm