Aftersales Business Development Executive - #1162842

POSITION OVERVIEW

Aftersales Business Development Executive is responsible for creating effective plans for sale of services, calibration together with modernization & accessories. Aftersales Business Development Executive shall provide techno-commercial consultation on new testing needs & application to existing customers. Aftersales Business Development Executive will support Regional Service Manager in developing & implementing growth initiatives for aftersales service portfolio.

JOB RESPONSIBILITIES

Aftersales Business Growth in Singapore

• Grow service revenue from the installed base in Singapore with main focus

  • Maintenance and service calibration contracts

  • Modernization / upgrade / accessories

  • Increase long-term service contract coverage.

• Regular visit to local customers to build strong customer engagement.

Techno-Commercial Support to sales channel in the region

• Support partners and regional teams in aftersales sales opportunities with

  • Technical quotation

  • Commercial support & negotiations.

Business Development Activities

• Develop regional initiatives for modernization, upgrade, accessories, and service expansion

  • Ownership of lifecycle management of install bases in the region

  • Implement promotional activities for aftersales business for the region.

• Utilizes CRM system to actively manage aftersales opportunities, quotation, pricing etc.

• Map competitor aftersales initiatives to develop competitive ZR value adds services.

• Any other ad hoc duties assigned by Regional Service Manager.

JOB REQUIREMENTS

Diploma or Bachelor’s degree in Engineering or a related technical field.

• At least 3-5 years of experience in Sales/ Aftersales of Engineering products.

• Experience in measurement, analytical instruments or materials testing is advantageous.

• Strong communication and presentation skills.

• Passionate towards sales and customer consultations.

• Customer-focused with a strong drive to achieve results.

• Good organizational and time management skills.

• Proficient in Microsoft Office and CRM tools.

• Strong oral & written communication along with presentation skills.

• Travel requirement to local customers in Singapore.

Only shortlisted candidates will be notified.