Executive – Tutor & Education Resource Management (1-Year Contract) - #1162756

This role is offered on a 1-year contract, with potential for permanent conversion subject to performance.

Job Description

The Executive supports tuition operations by overseeing tutor allocations, coordinating lesson materials, and driving ongoing improvements to internal workflows. This position is well-suited to an IT-proficient self-starter who works independently, collaborates effectively as part of a team, and takes a process-oriented approach to improving operational efficiency and productivity.

Job Responsibilities

• Manage end-to-end tutor administration (onboarding coordination, scheduling/availability, contract/renewal tracking).

• Maintain accurate tutor profiles, qualifications, and subject/level mapping to support deployment decisions.

• Coordinate education resource management such as, materials preparation, version control, storage, and distribution.

• Support class operations by ensuring tutors and students have the right resources on time.

• Review, document, and improve workflows related to tutor and education resource management.

• Use digital tools to track tasks and data (e.g. spreadsheets, shared drives, forms, basic automation) and recommend enhancements when necessary.

• Liaise with tutors and internal stakeholders to resolve operational issues and handle other ad-hoc tasks as assigned.

Job Requirements

• Minimum Diploma (Business, Administration, Operations, or related fields preferred).

• At least 2 years of relevant experience in operations/ admin coordination (education or service environment is an advantage).

• Strong IT literacy. Confident with Microsoft Excel, shared drives, and basic digital tools; comfortable learning new systems.

• Independent, disciplined worker who can plan, prioritise, and follow through with minimal supervision.

• Strong attention to detail and data accuracy; able to maintain clean records and track multiple moving parts.

• Good communication skills and a team player who works well with internal and external stakeholders.

• Able to handle confidential information professionally.