Part-Time IT Administrator / IT support - #1162728

IT Support & Troubleshooting

• Provide first-level technical support for computers, laptops, software, email, printers, Microsoft 365 and general IT-related issues.

• Troubleshoot hardware, software and network connectivity issues, escalating to external vendors where necessary.

• Respond to ad hoc IT support requests in a timely manner.

Staff Onboarding & Offboarding

• Prepare, configure and deploy laptops and desktops for new employees.

• Install required software, email accounts and peripherals.

• Format, reset and clean returned computers for reassignment.

• Ensure all computers are updated and configured according to company standards.

IT Asset Management

• Maintain an inventory of company IT equipment, including laptops, desktops, monitors and accessories.

• Keep records of assigned users, serial numbers, warranty status and equipment condition.

• Organise and manage the Company's IT storage area.

• Assess existing computers and recommend whether they should be reused, upgraded, repaired or disposed of.

Preventive Maintenance

• Perform periodic health checks on company computers, including Windows updates, antivirus, storage, RAM and battery health.

• Maintain software licences and standard software installations.

• Identify recurring issues and recommend preventive improvements.

Vendor Coordination & Procurement

• Liaise with external IT vendors for repairs, servicing and warranty claims.

• Assist in sourcing IT equipment and obtaining quotations.

• Set up and test new IT equipment before deployment.

Documentation & Continuous Improvement

• Maintain simple documentation on IT assets, software installations and common troubleshooting procedures.

• Recommend improvements to IT processes, hardware and software to enhance operational efficiency.

Requirements

• NITEC, Higher NITEC, Diploma or equivalent in Information Technology or a related field is preferred but not mandatory.

• Candidates without formal qualifications but with relevant hands-on experience are encouraged to apply.

• Minimum 1–2 years of experience in IT Support, Desktop Support or IT Administration is preferred.

• Familiar with Windows 10/11, Microsoft Office, Microsoft 365, Outlook or eM Client, printers and basic networking.

• Strong troubleshooting, organisational and communication skills.

• Able to work independently with minimal supervision.

Working Arrangement

• One fixed weekday per week (8:30 am – 6:00 pm) preferred.

• Additional ad hoc support may be required for urgent IT matters or staff onboarding.

Salary

• S$22–28 per hour, commensurate with qualifications and experience.

• Estimated S$700–1,000 per month, based on one fixed working day per week with occasional ad hoc support.