Concierge Associate @ Marine Parade #1105 - #1162508

Are you passionate about providing exceptional customer service and creating memorable experiences? Join our team as a Retail Customer Service Associate ! If you thrive in a fast-paced environment and enjoy helping others, this is a great opportunity to make a lasting impact

Key Responsibilities:

• Provide professional assistance to shoppers and tenants, ensuring excellent service and addressing inquiries promptly

• Assist with administrative tasks related to gift redemptions, mall promotions, and gift voucher sales

• Offer directional support to shoppers and tourists

• Handle complaints and suggestions

• Manage and update the database daily

• Administer written and verbal feedback from the desk

• Respond to incoming calls and inquiries

• Perform other ad-hoc duties as assigned

Key Requirements:

• Min GCE "N" Levels

• Good communication and interpersonal skills

• Able to work in a fast pace and challenging environment

• Able to work on Weekends and Public Holidays

What's in for you:

• Comprehensive training provided

• Attractive employee benefits

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R1103939 | EA Personnel Name: Ng Hui Jun