Project HR Manager - #1162406

Project HR Manager (Singapore)

We are looking for an experienced and people-centric HR Manager to lead our human resources function in Singapore. This is a hands-on role well-suited to a seasoned HR professional who thrives in a fast-paced, guest-centric environment and understands the unique talent and operational dynamics of the hospitality and tourism industry.

You will be working closely with the VP Marketing, APAC / Core Market Leader, oversee a small HR team, and serve as a trusted business partner to line managers across departments.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment for all roles, from front-line hospitality staff to mid-management positions

• Develop workforce plans aligned with seasonal business cycles and headcount budgets

• Build talent pipelines through partnerships with polytechnics, ITE, hospitality schools, and industry bodies

• Manage relationships with recruitment agencies and MOM work pass applications, if necessary

Employee Relations & Engagement

• Act as the primary point of contact for employee relations issues, grievances, and disciplinary matters

• Design and drive employee engagement initiatives that reduce attrition and build a positive workplace culture

• Conduct stay interviews, exit interviews, and act on feedback to improve retention

• Champion diversity, equity, and inclusion across all people programmes

HR Operations & Compliance

• Oversee accurate and timely payroll processing, including CPF contributions, NS makeup pay, and statutory claims

• Maintain HRIS system integrity and ensure all employee records are current and audit-ready

• Ensure full compliance with Singapore Employment Act, MOM regulations, PDPA, and industry-specific requirements

• Manage government-funded grants and schemes such as SkillsFuture, WSG programmes, and sector-specific workforce grants

• Review, develop, and implement HR policies and procedures in alignment with corporate policies and local regulatory requirements

• Prepare and present payroll summary reports, ensuring accuracy and providing relevant payroll insights to management

• Analyze and report HR metrics, including headcount, turnover, manpower statistics, and other workforce-related data to support business decision-making

Learning & Development

• Identify training needs and coordinate L&D calendars in line with business priorities

• Facilitate onboarding programmes that deliver strong first-impression experiences for new hires

• Track and submit eligible training hours and claims under SSG/SkillsFuture frameworks

Performance Management & Compensation

• Administer the annual performance review cycle, including calibration sessions and increment processing

• Conduct regular benchmarking against market compensation data to ensure competitive pay positioning

• Advise managers on performance improvement plans (PIPs) and manage these processes professionally

People Leadership

• Lead, coach, and develop a small HR team of 1–3 staff

• Set clear KPIs, provide regular feedback, and support the growth of team members

• Model a service-oriented, solutions-focused approach to HR delivery

Requirements

Essential

• Degree in Human Resource Management, Business Administration, or a related discipline

• Minimum 6–8 years of HR experience, with at least 2 years in a supervisory or team-lead capacity

• Proven track record in the hospitality, tourism, attractions, or F&B sectors

• In-depth working knowledge of Singapore Employment Act, CPF Act, and MOM work pass frameworks

• Hands-on experience with payroll processing and HRIS platforms (e.g. BIPO, StaffAny, Synergix, Workday)

• Strong business partnering skills – able to translate people challenges into practical HR solutions

• Excellent interpersonal and communication skills, with the ability to engage stakeholders at all levels

• High degree of discretion and professionalism when handling sensitive and confidential matters

Preferred

• IHRP Certification (IHRP-CP or above) is an advantage

• Experience managing high-volume shift-based environments

• Familiarity with SkillsFuture Enterprise Credit (SFEC), Career Conversion Programmes (CCP), or WSG schemes

• Exposure to hotel pre-opening, attraction launch, or large-scale seasonal staffing surges

• Able to start immediately or on short notice