Export Operation Executive - #1162344

Working Location: North East Region

Working Hours:

5.25-days working days

0900hrs - 1730hrs (Mon-Fri),

0900hrs - 1300hrs (Alt Sat)

Responsibilities:

• Verify customer documentation against physical cargo and export permit declarations to ensure compliance and accuracy.

• Coordinate shipment bookings by liaising with transportation, freight, and operations teams for smooth cargo collection and delivery.

• Prepare shipment, billing, and operational reports, ensuring accurate and timely reporting to customers and stakeholders.

• Collaborate with internal departments and overseas counterparts to resolve customer issues and provide operational support, including weekends, public holidays, and after-office hours when required.

• Manage daily customer service communications via phone and email, ensuring prompt and professional responses to urgent inquiries.

Requirements:

• Minimum O level or higher Knowledge in freight forwarding

• Possesses excellent communication and interpersonal skills

• To support on operations, work during weekends / public holiday / after office hours when necessary

• Able to start immediately or at short notice

• Possess good analytical skills and team player

• Able to work with initiative

We appreciate the time and effort invested in your application. Regretfully, only shortlisted candidates will be notified regarding the next stage of the selection process.