Customer Service (Call-Centre) | Till 31 July (Extendable) | Tampines | UP $2760 - #1162206

Working Hours: Mon to Thur: 8.30am to 6pm

Fri: 8.30am to 5.30pm

Duration of Assignment: 22 June to 31 July 2026, with possibility of extension for 1-2 months

Job Scope:

Customer Service Executive for Call Centre: Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment. Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively. Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly. Willingness to take on various tasks and adjust to changing work demands.

Requirements:

• Good communication skills

• Active listening

• Ability to provide positive customer experience while maintaining professionalism, even in difficult or high-pressure situations

We regret to inform that only shortlisted candidates will be notified.

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