Call Centre Agent in Bank - PM Shift, 12 month contract / UID2269 - #1162109

*5 days work week - 4 weekdays 1 weekend

*Must be open to night shifts and must be flexible* *Attractive Allowances*

-first 3 months training(office hours) before going into night shift

Job Description:

-Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

-Ability to understand customers’ needs and provide appropriate solutions and attention

-Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

-Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:
Good written/verbal communication skills
Call centre experience and banking experience preferred

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

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