Key Account/Customer Support Manager (Semiconductor) - #1161963

Highlight:

• Salary from $6000 - $7000

• 5-day work, 8:30am - 5:30pm

• December Bonus & Performance Bonus
  

Job Description:

• Lead and manage the Customer Support team to ensure smooth daily operations.

• Oversee customer order processing, quotations, shipment coordination, and service requests.

• Provide regular updates on order status, delivery schedules, and potential issues.

• Work closely with Operations, Logistics, Production, and other departments to ensure on-time order fulfilment.

• Build strong relationships with customers and maintain high levels of customer satisfaction.

• Review and improve customer service processes to increase efficiency and service quality.

• Prepare customer reports and maintain accurate operational records.

• Support management with operational reporting and process improvement initiatives.
  

Job requirement:

• Experience handling corporate customer accounts within the semiconductor industry will be highly preferred.

• Experience in machinery, equipment, manufacturing, or technical service industries is an advantage.

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We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Teo Yong Han (R22110013)