Job Coach (F&B/Retail/Hospitality) - Centre for Adults (Eunos) - #1161785

Key Responsibilities:

• Work closely with the multi-disciplinary team to assess students’ readiness for internship and open employment.

• Communicate with students to understand their goals and ambitions.

• Assess students' wants and needs.

• Source and arrange for job training and internship opportunities for students.

• Provide job matching for students.

• Conduct site assessment to analyse and evaluate the suitability of the job site.

• Conduct Employer Education and Awareness Programme/ Workshops for internal and external stakeholders.

• Prepare the students for the internship.

• Provide one-on-one training tailored to the needs of the student.

• Prepare a job analysis to identify the job duties.

• Devise, plan and implement job coaching strategies.

• Assist students to discover and overcome their barriers and setting goals.

• Identify and provide support to develop the student's confidence and interest in the job during the internship.

• Assess the strengths of individuals and teach them to use them effectively.

• Guide students in learning to complete job tasks.

• Help in the development of motivation and skills.

• Provide assistance and guidance to students who need help with their everyday work activities or new tasks.

• Provide coaching with effective interventions and strategies techniques.

• Help students in developing social and life skills.

• Refer students for further training/professional support when needed.

• Advise on workplace accommodations for students.

• Work with employers to explore unmet business needs so that jobs can be developed or customized.

• Monitor and evaluate the progress of students.

• Develop effective job coaching and employment plans.

• Develop career plans, action plans and comprehensive support strategies.

• Advocate for an inclusive work environment.

• Keep track, oversee and document students' progress.

• Provide continued job support and supervision to the students on the job.

• Work closely with internal and external stakeholders during the internship period.

• Counsel students on fine-tuning work habits/skills in preparation for employment.

• Negotiate progression to open employment with the employer after the end of the internship.

• Keep records and documentation and prepare appropriate reports.

• Keep proper and up-to-date records for reporting and submission to Reporting Officer.

Job Requirements:

• Diploma or Degree in any discipline with at least 3 years of working experience in the F&B/Retail/hospitality industry

• A strong team player with excellent people skills.

• Able to work as a team player in collaborating, managing and facilitating projects and events.

• A self-motivated and independent individual.

• Possess communication and interpersonal skills.

• Ability to adhere to regulations, standard operating procedures, work protocol and processes.

• Possess organisational and time management skills.

• Problem-solving aptitude.

• Respect for diversity.

• Ability to inspire and motivate.

• Ability to take on multiple roles and various responsibilities.

• Experience in working with people with special needs will be a plus.

• Requires travelling around Singapore and work on weekends/PH