Desktop Engineer - Punggol - #1161413

Responsibilities

• Situated on site at customer’s premise to provide IT support for end users

• Provide technical support for all end users devices such as laptops, desktops, mobile devices printers, and approved software

• Provide IT support for events if required

• Facilitate and provide technical / event support for the classroom, Lab, meeting room and other areas that have Audio Visual System.

• To oversee the day-to-day teaching facility operations, which include loan of portable devices, accessory and supplying of consumable items such as battery for wireless mic.

• To attend, assist, response and resolve user requests on problem and operation of Audio-Visual system.

• Operate videoconferencing / teleconferencing equipment for executive presentations and meetings.

• Act as a liaison with Level 2 AV Team for troubleshooting / fault rectifications.

• Responsible for any audio / visual-related duty, including scheduling, end-user coordination and training, troubleshooting, repairing and installing AV equipment.

Requirements:

• At least a Higher NITEC or Diploma in IT / Audio Visual related disciplines or equivalent;

• At least 3 years of relevant IT support experience

• Possess IT knowledge and skills in, but not limited to:
  - Windows OS and Hardware
  - Apple Mac OS and Hardware
  - Apple iOS and Hardware
  - Android OS and Hardware
  - Linux OS
  - Office productivity tools such as Microsoft Office, MS Project, MS Visio, etc.
  - Software installation and basic usage

• Must have relevant technical IT expertise and skills.

• Must have good telephony skills.

• Must be good at problem solving.

• Must have good customer service attitude and skills.

We regret to inform that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID < R26162039> (Rashvinder Kaur Sarjit Singh)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.