Assistant Range Executive - SAFRA Indoor Air Weapon Range - #1161213

SAFRA invites suitably qualified applicants for the following position:

ASSISTANT RANGE EXECUTIVE - SAFRA Indoor Air Weapon Range @ SAFRA Yishun

1. Main / Key Responsibility(ies)

The Assistant Range Executive is responsible for supporting the administrative and operational functions of the Indoor Air Weapon Range.

The role focuses primarily on administration, record management, reporting, inventory coordination, customer service support and ensuring compliance with operational, safety and corporate governance requirements.

The Assistant Range Executive shall also assist the Range Executive in maintaining smooth daily business operations.

2. Scope of Duties

2.1 Administrative and Operational Support

a) Administrative Management

• Perform administrative duties, including:

  • Proper filing and record management;

  • Housekeeping of electronic files and shared folders;

  • Preparation and submission of reports;

  • Data entry and documentation;

  • Raising Purchase Requisitions (PRs);

  • Assisting in internal audit checks and compliance documentation.

b) Reporting and Systems Administration

• Prepare and submit accurate reports using relevant systems (e.g. SCMS, AX, and other approved platforms) as required by Supervisors or Management.

• Maintain proper records of lane usage, customer transactions and operational statistics.

• Ensure all records are updated accurately and in a timely manner.

c) Email and Enquiry Management

• Manage the range’s generic email account and ensure enquiries are acknowledged and responded to within three (3) working days.

• Escalate complex or sensitive enquiries to the Range Executive where necessary.

d) Inventory and Asset Administration

• Monitor and maintain inventory records to ensure accuracy and accountability.

• Ensure all fixed asset items are properly accounted for and recorded.

• Coordinate stock replenishment for operational supplies, including:

  • Target cards

  • Pellets

  • Stationery

  • Administrative materials

• Surface discrepancies or shortages to Supervisors promptly.

2.2 Operational Support

a) Range Operations

• Perform shift duties where required to ensure business continuity and operational coverage.

• Assist in serving members and guests when required.

b) Safety and Compliance

• Ensure compliance with all range safety protocols, Standard Operating Procedures (SOPs) and workplace safety regulations.

• Comply with corporate governance requirements, including Personal Data Protection (PDPA) policies.

c) Facilities and Equipment Monitoring

• Conduct routine and periodic checks on shooting range facilities and equipment to ensure proper working condition.

• Surface defects, faults, or maintenance requirements promptly for rectification.

d) Opening and Closing Coordination

• Coordinate with security personnel for the opening and closing of the range in accordance with operational procedures.

2.3 Customer Service and Engagement

a) Customer Experience

• Provide professional frontline support to members and guests when required.

• Encourage members and guests to provide feedback through the designated QR code feedback system.

3. General Responsibilities

The Assistant Range Executive shall:

a) Team Support

• Work closely with the Range Executive and Customer Service Officers, coaches to support operational efficiency and service excellence.

b) Additional Duties

• Perform any other duties and responsibilities assigned by Management or Supervisors from time to time.

Requirements:

• Minimum Diploma in any discipline

• Computer knowledge with Microsoft Excel/Word Program

• Prepared to work on rotating shift, weekend & public holidays

• Marketing background and event organising experience.

• Meticulous with administrative work.