Executive, Training Coordination (Contract) - #1160797

NTUC LearningHub


Date: 16 hours ago
District: Singapore
Contract type: Full time
Work schedule: Full day
NTUC LearningHub

*Please note that the work location for this position is at Benoi and that this is a contract position till 30 Sep 2027.


Trainer Scheduling & Coordination

  • Receive and process monthly course requests and language requirements from the MWC.

  • Coordinate and schedule trainers for English and native language classes based on demand and trainer availability.

  • Maintain an updated calendar and system of course schedules and trainer assignments.

  • Proactively collect and forecast trainer availability monthly.

  • Reassign trainers or make alternative arrangements when trainers are sick or unavailable at short notice.


Trainer Management

  • Communicate clearly and regularly with a pool of approved freelance trainers.

  • Build positive working relationships with trainers and act as a key point of contact.

  • Support the onboarding of new trainers as needed.

  • Monitor trainer performance and gather feedback when necessary.


Administrative & Support Duties

  • Maintain accurate trainer records, including certifications, availability, and assignment history.

  • Ensure accurate and error-free documentation and scheduling.

  • Provide support to other training operations when necessary.

Requirements:

  • Diploma or higher in Business Administration, Human Resource Management, Education, or related fields.

  • Prior experience in coordination, scheduling, training operations, or freelancer management is an advantage.

  • Highly meticulous and detail-oriented — accuracy is essential.

  • Strong interpersonal and communication skills — able to liaise effectively with both internal staff and external trainers.

  • Able to work independently and under pressure in a fast-paced environment.

  • Proficient in Microsoft Excel and scheduling tools; comfortable with digital platforms for communication and record-keeping.

  • Problem-solver with a proactive and calm approach to last-minute changes or challenges.


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