Sales Support (Telemarketing Specialist B2B) - #1160412

About OOm Institute

We don't just teach skills. We change trajectories.

OOm Institute is a WSQ-accredited training provider built on a simple but powerful belief: that every learner, given the right knowledge and the right environment, is capable of becoming their best. Backed by over 20 years of hands-on digital expertise from OOm, one of Singapore's leading performance marketing agencies, we bring real-world experience into every classroom, not just theory.

Our courses span digital marketing, generative AI, and critical workplace skills, and we work with everyone from fresh career starters to senior leaders at companies like Singtel, SMRT, and Singapore Pools. But regardless of who walks through our doors, our commitment is the same: to give every learner the tools, the thinking, and the confidence to solve problems on their own and not just hand them answers.

That philosophy shapes everything about how we operate. We measure ourselves by our learners' outcomes, not our class sizes. We make the difficult call to do less, better, every time. And we play to win, for every person who chooses to learn with us.

If you're someone who finds genuine satisfaction in watching people grow, who brings grit and resilience to the work even when it's hard, and who believes that building capability in others is one of the most meaningful things you can do, you'll feel at home here.

About the Role

We are seeking a motivated Telemarketing Specialist (B2B) to join our sales team. This role involves engaging with potential corporate clients over the phone to understand their training needs and introduce our course offerings. The primary objective is to generate and secure qualified appointments, which will then be converted leads to sales. The ideal candidate should be highly sales driven, strong communication skills, and a customer-centric approach when interacting with prospective clients.

• Office Hours: Monday to Friday 9am to 6pm

• Location: Tai Seng North-East Region

• Remuneration: Basic + Incentives

• Opportunity for career progression into higher advisory role

• Flexi-Cash Benefits: Use for air tickets, accommodation, dental, medical, and more

• Leave Entitlements: Start with 14 days Annual Leave + 1 Birthday Leave

Key Responsibilities

• Conduct cold calls to potential business clients to introduce the organisation’s training courses and solutions.

• Engage with business decision-makers to identify opportunities for further discussions.

• Qualify leads by understanding corporate clients’ training needs and recommending suitable courses.

• Secure appointments for the sales team to present training programmes to prospective corporate clients.

• Maintain accurate records of calls, conversations, and appointment outcomes in the CRM system.

Requirements

• Strong telemarketing experience required.

• Candidates with exposure to inside sales, telemarketing, or cold-calling will have an added advantage.

• Proficient in drafting and responding to professional emails.

• Strong communication, negotiation, and persuasion skills.

• Proficient in Microsoft Office (Excel) and CRM systems.