Reservation Executive - #1133706

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!):

• 5 days’ work week

• Attractive incentive and bonus

• Staff rates at Accor hotels in Singapore and worldwide

• Birthday leave

Responsibilities:

• Answer telephone enquiries pertaining to reservation of hotel's rooms, room rates, etc.

• Check internal system and manage payment

• Process reservations into the hotel system

• Reply with confirmation of bookings via emails and extranet

• Manage reservation requests and reservation operations

• Manage room inventory

• Create sales opportunities

Requirements:

• Proficient in basic Microsoft Excel and Microsoft Outlook

• Knowledge in Property Management System will be an advantage

• Passionate in delivering excellent guest service and possess strong communication and administration skills.

• Able to work shifts, including weekends and public holidays in an office environment