Network Field Engineer - #1133341

Scope of Work :

• Installation, Addition, Change, Move

• Activities performed in customer’s sites;

• Includes Technical site survey, Wifi passive site survey, Site preparation, Staging, Installation, support on migration, and Day 1 onsite support.

• Installation involving rack/stack, and input of basic configurations for remote access.

• Equipment include routers, LAN switches, Wireless LAN, firewall, etc.

• Brand/Manufacturer include CISCO, Avaya, Riverbed, Huawei, Palo Alto, UPS, Microsoft, etc.Maintenance:

• Maintenance:

• Provide a 7-day x 24-hours basis on-call services

• On-standby support with SLA 7*24*4.

• Replacing any field replaceable units required and returning the equipment to normal operational condition;

• Installing requested engineering changes, or any required software.

• Re-packing of returning equipment for RMA return.

• Skillset:

• 3 years of experience.

• Strong internetworking skills.

• Ability to understand technical documents and follow instructions.

• Basic command of English.