Warehouse Supervisor (FMCG Industry / West) - #1133071

Job Overview

We are seeking a hands-on Warehouse Team Lead / Supervisor to oversee daily warehouse and fresh produce processing operations in both ambient (normal temperature) and frozen (-18°C) environments.
The role is responsible for order execution, manpower coordination, production planning, food safety compliance, and team supervision to ensure timely and quality delivery for B2B customers.

Working Arrangements

• Shift Options:

  • Day Shift: 8:00 AM – 8:00 PM x2

  • Night Shift: 8:00 PM – 8:00 AM x1 (Frozen Warehouse)

• Working Hours: 12 hours per shift

• Work Pattern: 6 days work, 1 day rest

• Salary Payout: Monthly Basic Salary + Fixed Allowances + OT Allowances + AWS + VB

• Work Location: Warehouse environment (Ambient or Frozen, depending on assignment)

• Shift and schedule may be adjusted based on business and customer requirements

Key Responsibilities

1. Order Execution & Production Planning

• Execute daily B2B customer orders accurately and on time

• Allocate manpower and processing tasks efficiently

• Prepare daily and weekly production plans to ensure timely order fulfilment

2. Resource Coordination

• Coordinate manpower, equipment, and materials (e.g. packaging boxes, cling wrap, labels)

• Ensure smooth workflow across receiving, processing, packing, and staging areas

3. Progress Monitoring

• Monitor processing progress in real time

• Identify and resolve operational issues affecting productivity or delivery timelines

• Ensure smooth handover to the logistics dispatch area

4. SOP & Process Compliance

• Enforce standard operating procedures (SOPs) for:

  • Receiving and inspection

  • Washing, sorting, cutting, packing, storage, and handling of produce

• Ensure compliance with internal operational standards

5. Quality Control

• Conduct sampling checks on incoming raw materials

• Perform 100% inspection of semi-finished and finished products

• Remove defective products, foreign objects, or substandard items

• Ensure products meet B2B customer requirements on freshness, specifications, and appearance

6. Food Safety & Hygiene

• Ensure compliance with Singapore Food Agency (SFA) requirements and relevant food safety standards (e.g. SS590)

• Supervise personal hygiene, tool sanitation, equipment cleaning, and temperature control

• Maintain a clean, safe, and compliant processing environment

7. Documentation & Records

• Maintain accurate and complete records, including:

  • Production records

  • Quality inspection checklists

  • Temperature monitoring logs

• Ensure full traceability and audit readiness

8. Team Supervision & Task Allocation

• Assign daily tasks fairly and clearly to team members

• Communicate work standards, productivity targets, and safety requirements

9. Training & Development

• Conduct on-the-job training for new and existing staff on:

  • Processing SOPs

  • Food safety and hygiene

  • Knife safety and equipment usage

• Perform periodic competency assessments

10. Performance Management & Team Engagement

• Monitor team performance and productivity

• Provide constructive feedback and coaching

• Foster a positive, disciplined, and collaborative team environment

Requirements

• Prior experience in warehouse operations, fresh food processing, or cold chain operations

• Experience leading or supervising a team is preferred

• Comfortable working in ambient or cold (-18°C) environments, depending on shift assignment

• Basic computer proficiency (e.g. Microsoft Excel, warehouse systems)

• Familiarity with WMS systems and basic warehousing concepts is an advantage

• Ability to communicate effectively in a work environment with diverse stakeholders

• Strong coordination, execution, and problem-solving skills

• Willingness to work long shifts and rotating schedules as required

Please note: This is a client role managed by Octomate Staffing Pte Ltd.
Recruitment services are provided by:

Octomate Staffing Pte Ltd
EA Licence No.: 23C1980
EA Personnel: Zachary Ng (Registration No.: R1875657)