Case Support Executive – Mental Health - #1132546

Job Scope

• Respond professionally to incoming queries related to mental health

• Assess clients’ needs and arrange appropriate interventions (e.g., scheduling emotional support appointments)

• Provide clients with information on relevant support services and liaise with partner agencies as needed

• Advocate for mental health awareness and help address misconceptions (e.g., planning awareness events)

• Identify and escalate emergency or crisis situations to supervisors, and assist in coordinating crisis resolution

• Maintain accurate and thorough records, reports, and documentation according to organizational procedures

• Complete assigned tasks and reports on time

• Provide administrative support or assist with ad hoc duties as required

Requirements

• Diploma in Psychology, Counselling, Social Work, or related field (mandatory)

• Proficient in Microsoft Office

• Bilingual proficiency is a plus

Tan Wen Sin (R23118072)
RecruitFirst Pte Ltd (E.A. 13C6342)