Project Coordinator (Immigration Services) - #1132107

Globevisa Group is a global advisory firm for citizenship and residency visas. We offer professional services for over 300 projects and over 60 programs in over 30 countries. We provide personalised solutions, simplify the complex application process, and deliver excellent client service.

Established in 2002, we have over 50 offices and 800 employees worldwide, including lawyers, immigration officers, specialist advisors, and processing teams. We have supported over 100,000 families so far.

Our growing international presence enables us to assist an increasingly diverse client base. With Globevisa, regardless of your location or immigration requirements, we deliver the industry's most extensive range of programs and services compared to any other firm in our industry.

Key Responsibilities:
● Client Engagement Development: Collaborate with sales consultants to evaluate client eligibility and provide insights on products and immigration policies to identify and engage potential clients.

● Client Support and Consultation: Offer expert guidance to clients, addressing inquiries about products and policies. Prepare necessary documentation to ensure successful applications.

● Complaint Resolution: Facilitate the timely resolution of client complaints, maintaining a high level of client satisfaction.

● Project Promotion Contribution: Assist in developing and executing project promotion strategies aligned with company objectives and market demands by creating marketing materials.

● Additional Responsibilities: Undertake other tasks related to channel development as assigned by senior leadership.

Requirements:
● Experience: Over 1 year of relevant experience.

● Relationship Building: Strong ability to build and maintain relationships with sales consultants and potential clients.

● Problem-Solving: Exceptional problem-solving skills with a focus on delivering effective solutions.

● Self-Motivation: Capable of working independently as well as collaboratively within a team.

● Detail Orientation: Proactive and adaptable approach with strong attention to detail.

Additional Information:

• Competitive base salary and attractive incentive scheme

• Comprehensive medical benefits

• Computer/Mobile and Attire allowances provided

• Full-time role. Working hours: Monday to Friday, 9:00 AM – 6:00 PM

• Convenient office location near Raffles Place and Telok Ayer MRT stations

• Supportive yet challenging work environment

• Excellent opportunities for internal career progression and cross-border transfers