Sales Manager (HORECA / Food Wholesale industry) - #1131800

About Toho Singapore

Toho Singapore is a subsidiary of Toho Co., Ltd., a TSE-listed company based in Kobe, Japan, which oversees group companies in the food business.

We are a leading regional importer, exporter, wholesaler, and supplier of premium Japanese food. With over 2,000 products and expertise in air-flown seafood and fresh produce, we serve hotels, sushi chains, resorts, fine-dining restaurants, and importers across the region.

Job Description

As the Sales Manager, you are expected to perform the following key responsibilities:

Develop sales strategies
• Create sales plans based on specific buyer segments.
• Monitor sales channels, analyse competitors and market demand.
• Identify sales performance issues and recommend improvements.

Create sales opportunities
• Build network and leads.
• Develop plans to acquire new buyers
• Improve customer acquisition and retention strategies.

Acquire sales accounts
• Understand buyers' needs and present sales proposals
• Address customer issues and needs.
• Follow up with key buyers to close deals and ensure payment.

Manage buyer relationships
• Create buyer relationship management programs.
• Use buyer feedback and market trends for product improvements.
• Enhance buyer retention and loyalty through data analysis.
• Address issues with appropriate responses.

Manage team members.
• Manage the department's budget.
• Train and evaluate team members.
• Oversee recruitment and retention efforts.
• Review work processes for improvement.
• Perform other ad-hoc duties as assigned by Superior.

Requirements

• Minimum Polytechnic Diploma / Bachelor’s Degree or equivalent.

• Minimum 8 years working experience in FMCG industry.

• Proficient in creating and implementing various sales methodologies to drive performance
• Proficient in monitoring sales channels and analyse competitors and market demand
• Skilled in analysing sales performance metrics and customer feedback to identify trends and improvements.
• Familiar with CRM systems for managing customer relationships and tracking sales.
• Experienced in creating targeted sales plans for specific customer segments
• Ability to manage and allocate departmental budgets effectively.
• Competence in preparing sales reports and proposals
• Skilled in assessing team needs, training and evaluating performance.
• Ability to communicate effectively with Chinese-speaking customers
• Ability to communicate with Japanese-speaking customers (Optional)