Account Manager (IFS) - #1131698

Job Description:

• Ensure contract compliance and meet or exceed KPIs.

• Foster a culture of service excellence and continuous improvement

• Monitor and update account processes and procedures

• Collaborate with Site Lead to develop and execute strategic business plans

• Maintain data integrity in management systems

• Deliver contractual and ad-hoc reports punctually

• Oversee contractor on/off boarding, induction and adherence to standards

• Monitor planned preventive maintenance in line with regulations.

• Supervise minor repairs and ensure timely, safe and budgeted service delivery.

• Support engineering during planned or unplanned power shutdowns.

• Uphold safety protocols and crisis management procedures

• Manage financial targets, expenses and budgets including raising Change Requests.

• Oversee supply chain delivery, ensuring service quality

• Ensure accurate and timely financial reporting and billing

• Manage staff performance, development and recruitment

• Enforce compliance with Health, Safety, Environmental and Risk Management policies.

• Report incidents and implement emergency escalation processes.

• Cultivate teamwork, collaboration and personal development within the team.

• Manage workload, resourcing and succession planning

• Any other ad-hoc works assignment by the management.

Job Requirement:

• Degree in Facilities Management, Estate Management, Building or relevant related discipline from a recognized tertiary institute

• At least 5 years of relevant experiences in facilities management and business development portfolios

• Able to work independently with minimum supervision

• Able to conduct market outreach and marketing

• Proactive and independent

• Dynamic and multi-tasking capabilities

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We regret that only shortlisted candidates will be notified.

Thank you for applying.