Customer Care Associate / Front Desk Receptionist / Admin Associate - #1131665

Job Description:

• Perform front desk duties such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.

• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.

• Maintain clinic cleanliness and professional image.

• Manage office supplies such as dental products, stationery, equipment and furniture.

• Ensure clinic operations run smoothly. Liaise with appropriate vendors/department to resolve any issues.

• Managing payment and submitting dental claims vis CHAS, Medisave and Insurance portals.

• Perform other administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Benefits:

• Full structured training provided

• Work-life balance - 5-day work week with no night shifts

• Annual leave

• Medical and dental benefits

• Opportunities to grow and venture in the role