FULL-TIME CUSTOMER SERVICE OFFICER (GOLF, NSRCC KRANJI) - #1131606

The Job:

· Handle booking of golf slots for members and corporate members

· Answering of phone enquiries

· Tally all transactions made for the day and ensure errors are amended and accounted for by the end of the shift/day

· Ensure that ISO Quality Procedures are complied with

· Assist the Executives on proper regulation of golf operations including competitions and activities

· Opening and closing of golf course during inclement weather

· Perform registration and issuance of course tickets and keying in of golfer’s scorecards

· Deliver right information to members/guests and ensure important notices are displayed on the notice board

Requirements:

· Minimum GCE ‘N’ level with 1 year experience in similar field

· Customer service oriented

· Possess good interpersonal and communication skills

· Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

· 5-day work week (Mon to Sun)

· Rotating shifts: 06:30am to 03:45pm / 08:45am to 06:00pm

· Monthly laundry and shift allowances (only for 06.30am shift) provided

· Staff transport provided at Kranji MRT station (06:15am & 08:30am)

Attractive Employee Benefits*

• Annual and medical leave

• Annual Wage Supplement (13th month bonus)

• Variable bonus

• Subsidies for medical, dental & holiday

• Medical and group insurance coverage

• Long Service Award

• Birthday gift

• Corporate rate for selected tourist attraction

• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.