12 Months Sales Support Analyst - #1131542

Responsibilities:

Sales Operations & Support

• Coordinate internal, external, and management sales meetings; minute-taking as needed and tracking of action items

• Manage travel arrangements for the sales team

• Support daily sales operations and team requirements

• Oversee sales collateral inventory and ordering (e.g., brochures, product illustrations)

• Process expense claims and sales documentation

1. Liaise with Operations for processing and translation

2. Maintain organized filing systems and data entry

Reporting & Performance Analysis

• Prepare and deliver, regular (daily, weekly and monthly) management reports

• Analyze sales performance and incentive structures; conduct scenario design and testing

Campaign & Process Optimization

• Draft campaign papers with scenario planning and progress tracking

• Identify and implement process improvements and automation opportunities

• Document and optimize workflows to improve productivity and reduce redundancies

Events Management

• Plan, co-ordinate and execute AIA IW events from venue sourcing and related logistics planning

• Development of proposals and detailed plans to support the technical aspect for the events

• Planning and executing with the events to increase positive rapports with Business Partners

Vendor Management

• Conceptualize and prepare event proposals customized to individual event and to ensure that its within budget & cost

• Ensure that all vendors quotations and event proposals are presented accurately & effectively within company’s compliance policy

Other additional duties as assigned by Head of Sales and Distribution

Requirements:

• Minimum 2 years of experience sales, admin and event support and related

• At least Diploma holder / A Levels

• Strong written and verbal communication skills; detail-oriented and self-driven

• Excellent judgment, organizational, and time-management capabilities

• Resourceful team player with a proactive, can-do attitude

• Ability to build and maintain effective relationships across internal and external stakeholders

• Adaptable and thrives in a dynamic, fast-paced environment

• Willingness to learn and operate effectively in ambiguous situations

• Independent and self-motivated, with a balance of creativity and execution

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, MS Teams)

• Advanced Excel skills is advantageous (e.g., formulas, pivot tables)

• Basic accounting knowledge is a plus

• Strong critical thinking and high attention to detail

• Meticulous, efficient, and positive mindset

• Able to handle dateline pressures and intense workload

• Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients and handling Chinese documents.