HR - Visa Specialist - #1131510

Job Description

This role is responsible for managing visa and immigration processes as well as some administrative support functions, ensuring compliance with local regulations and internal procedures.

Key Responsibilities

• Provide guidance to stakeholders and applicants on obtaining Singapore work passes/visas and assist in ensuring a smooth application process.

• Stay updated on the latest Ministry of Manpower (MOM) guidelines and communicate changes to relevant stakeholders.

• Oversee the end-to-end work pass/visa application process, including submissions, renewals, cancellations, and compliance with local employment laws and internal policies.

• Liaise with MOM officers to resolve work pass-related issues and ensure timely resolution.

• Manage inbound and outbound visa processes, including consultation, document review, and submission, ensuring accuracy and compliance.

• Develop and maintain customer relationships with Embassy of various countries in Singapore.

• Maintain accurate and up-to-date visa records, system data, and documentation. Prepare reports, issue official letters, and develop guidelines and FAQs for visa-related processes.

• Provide support for HR-related tasks, including employee orientation, onboarding, and offboarding processes.

• Supporting business units with various administrative tasks like organizing meetings, events, etc.

Candidate Requirement:

• Candidate must possess at least a diploma at Human Resource Management, Business Studies/ Administration/ Management or equivalent;

• Minimum 3 years of experience in visa processing, immigration compliance, or HR functions.

• Ability to work independently in a fast-paced, dynamic environment.

• Proactive with a positive working attitude and ability to work under pressure.

• Proficiency in Microsoft Office, particularly in PowerPoint (strong presentation skills).

• Excellent communication and interpersonal skills, with the ability to interact confidently with individuals at all levels.

• A collaborative team player who can build strong relationships with stakeholders and work effectively in cross-functional teams.

• Ability to handle confidential information with professionalism and discretion.

• Proficiency in Mandarin is essential to communicate effectively with colleagues in the head office in China.