Lifestyle Manager - #1131242

We are looking for a Lifestyle Manager. You will oversee the operations at St Gregory Spa & pool and play a pivotal role by implementing strategies to achieve operational and financial performance targets with a consistent delivery of memorable lifestyle experiences. If you are an organized, detail-oriented individual with a passion for delivering excellent and memorable guest experiences, we want you to be part of our growing team.

Job Description:

• Prepare, implement and update business and marketing plans.

• Manage the financial budget, control costs and prepare revenue and expense reports for hotel management.

• Ensure the operating procedures and policies manuals for all Lifestyle outlets are developed, implemented and updated as required.

• Manage daily spa & pool operations and liaise with relevant department heads to ensure cleanliness, maintenance and service standards are upheld.

• Manage client feedback and utilize as a motivational training tool and coaching platform.

• Reference and abide by the hotel’s Standard Operating Procedures, Policies & Forms Manuals.

• Works closely with other teams in the hotel to offer Spa discount vouchers / introduce Spa experiences to visitors.
  

Job Requirements:

• Bachelor’s Degree in Lifestyle, Wellness, or Spa Management from a recognized institution.

• Minimum 2 years in a similar role in a 5-star hotel or 5 years in spa management.

• Internationally recognized qualifications in massage therapy or related treatments.

• Strong leadership skills with ability to manage and motivate a diverse team.

• Excellent communication and problem-solving skills; calm under pressure.

• Proven ability to drive retail sales and achieve business objectives.

• Energetic, proactive, and committed to delivering exceptional guest experiences.

• Candidates with less experience may be considered for the Assistant Lifestyle Manager position
   

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.