QA Manager (Dairy Manufacturing - FSSC 22000/ISO 22000) JM50 - #1131104

Job Description:

1. Leadership & Team Management

• Lead, manage, and mentor QA, QC, and cross-functional teams, including close collaboration with Production

• Assign tasks based on competency, experience, and operational needs

• Set and monitor KPIs for QA and QC teams

• Build and sustain a strong food safety and quality culture across all departments

2. Planning, Cost Control & Continuous Improvement

• Plan QA and QC activities to support efficient Production operations

• Monitor quality-related costs, including rework, wastage, disposal, testing, manpower, and packaging.

• Identify and evaluate alternative solutions to reduce costs while maintaining food safety and quality compliance.

•   Work with Production, Warehouse, and Finance teams to implement cost-effective quality controls.

• Drive continuous improvement initiatives to reduce waste, defects, and non-conformities.

3. Training & Competency Development (QA, QC & Production)

• Plan, conduct, and provide training for QA, QC, and Production teams.

• Develop annual training plans covering GMP, HACCP, CCP/OPRP, hygiene, allergen control, food defense, and food fraud.

• Educate Production teams on quality requirements, root cause prevention, and proper handling practices.

• Assess training effectiveness and maintain training and competency records.

4. Food Safety Management System (FSMS)

• Establish, maintain, and continuously improve the Food Safety Management System (FSSC / ISO/MUIS Halal/SFA export).

•   Ensure effective implementation of SOPs and work instructions across Production.

• Lead hazard analysis, risk assessment, validation, and verification activities.

• Ensure compliance with regulatory and customer requirements.

5. Audit & Compliance Management

• Lead internal audits and external audits (FSSC, ISO, Halal, regulatory, customer).

• Act as the main audit contact and ensure timely closure of non-conformities.

• Monitor audit trends and implement preventive actions.

6. Food Safety Team Leader & Incident Management

• Act as Food Safety Team Leader.

• Lead investigations and decision-making during food safety incidents, deviations, and recalls.

• Manage product recall and mock recall exercises, ensuring traceability and readiness.

7. Laboratory Testing & Quality Monitoring

• Monitor, and review laboratory testing programmed for raw materials, in-process, finished goods, environmental, and waste materials where applicable.

• Evaluate test results and trends to support quality, food safety, and cost-effective decision-making.

•   Liaise with internal and external laboratories to ensure testing compliance and optimisation of testing costs.

• Ensure timely corrective actions for out-of-specification or abnormal results.

8. Documentation & Cross-Functional Support

• Ensure proper documentation control, record keeping, and data integrity.

• Support Production and R&D in trials, process changes, and new product development.

• Participate in management review meetings and provide quality performance reports.

9. Inspection & Internal Audit (Production, warehouse, external building)

• Plan, conduct, and oversee routine inspections and internal audits

• Production processes and operations

• Internal production areas (processing, packing, storage)

• External production-related areas (loading bays, external storage,)

• Verify compliance with GMP, hygiene, food safety, and quality requirements.

• Identify gaps, non-conformities, and risks, and ensure timely corrective and preventive actions.

• Coach Production teams on inspection findings and audit readiness

Job Requirement:

• Diploma or Degree in Food Science, Food Technology, Microbiology, or related discipline

• FSSC 22000/ISO 22000 internal auditor certified.

• Minimum 5 years’ experience in QA/QC or Food Safety within food manufacturing with FSSC/ISO 22000.

• Proven experience leading QA/QC teams and working closely with Production

• Strong knowledge of FSSC 22000 / ISO 22000 / HACCP / GMP/MUIS HALAL

• Hands-on experience in internal & external audits, production inspections, and compliance management

• Experience acting as Food Safety Team Leader, including recall and incident handling

• Able to plan and conduct training for QA, QC, and Production teams

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary

• Expected salary

• Notice period

• Reason for leaving

We regret only shortlisted candidates will be notified.

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