Customer Service & Supply Administration Officer @ Geylang bahru ~ - #1130813

Leading Utilities Group company

Duration: 1 year, extendable/convertible

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

·         Perform processing of electricity supply applications

·         Monitoring of performance statistics

·         Preparation of supply applications performance and remittance report

·         Perform tagging of tenant meters

·         Raise refunds for service quotations

·         Check and issue service connection quotations

·         Issue payment acknowledgement letters

·         Liaise with LEWs, customers and SPPG on supply application matters

·         Attend to customers, LEWs and Principals’ enquiries via letter, email and verbal correspondences

·         Coordinate and attend meetings with customers, LEWs and Principals.

·         Assist in special projects assigned

·         Any other ad-hoc duties assigned by the Head of Section

Requirements

·         Diploma in any discipline from a local Polytechnic with at least 2 years of relevant experience

·         Possess strong analytical & problem-solving skills with a positive customer-oriented mindset

·         Ability to communicate clearly and effectively

·         Ability to work independently with minimum supervision

·         Proficient in MS Office applications

·         Ability to handle stress and work under tight timeline

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

Contact number: 8189 1194

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