[ENTRY] Customer Care Executive - 7mths contract - #1130502

7 months contract, office hours

Intro Paragraph:

Are you passionate about helping others and ensuring fair access to financial support? Join us as a Customer Care Executive (Financial Assistance Processing) and play a vital role in assisting individuals through their financial assistance journey. Your attention to detail and commitment to service will make a real impact on lives.

What You’ll Do:

• Verify identity and income documents submitted by applicants.

• Process financial assistance applications in line with established guidelines.

• Assess income eligibility and ensure compliance with criteria.

• Respond to applicants’ enquiries via hotline and email.

• Follow up on outstanding documents to complete applications.

• Archive digital documents in the designated repository.

• Apply sound judgment when reviewing applications.

What We’re Looking For:

• Strong communication and customer service skills.

• Clear and articulate with good telephone etiquette.

• IT savvy, systematic, and meticulous.

• Proficient in MS Excel and email communication.

• Able to work independently and as part of a team.

• Comfortable with multitasking and meeting tight deadlines.

Qualifications:

• A-Level or Diploma holders (any discipline).

• Prior experience in administrative or customer service roles is an advantage.

Why Join Us?

• Meaningful work that impacts lives.

• Collaborative and supportive team environment.

• Opportunities to learn and grow professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.  

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • R25157681 (Lau Jing Wen)