Customer Experience Officer [Rotating Shift | West] - #1130477

P-Serv is teaming up with a well-established transport statutory board to recruit vibrant and service-oriented talents for the role of Customer Service Officer. Join the frontline of Singapore’s transport network — where every smile, solution, and interaction helps millions get to where they need to go.

Job Responsibilities:

• Attending to customers’ enquiries

• Manage facilities and run system operations

• Handle urgent issues to keep things running smoothly

• Count and check all payments at the end of the shift using the POS machine report

• Help the Team Leader and Supervisor with daily work on the ground

• Carry out any other tasks when needed

Job Requirements:

• Minimum GCE N Level with 1 year of Cashiering and Customer Service experience

• A good team player, possess a cheerful personality and a positive attitude

• Meticulous with details, good communication and interpersonal skills

• Able to multitask and handle high volume of work

• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off

• 10am to 10pm & 10pm to 10am (with 2 hours break)

• Company transport provided! Pick up from Boon Lay / Jurong East MRT station

• With attractive Allowances + Incentives!

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi