Head of Air Freight (ID: 688754) - #1130367

Responsibilities:

• Responsible for the Air Freight profit and loss across the Singapore–Malaysia cluster.

• Develop and implement the Air Freight strategy for the Singapore–Malaysia cluster, in alignment with GFS Air Product guidelines and broader corporate goals.

• Direct cross-border trucking operations to support the air freight network, delivering seamless first- and last-mile connections between Singapore and Malaysia.

• Supervise gateway and hub activities in both markets to maintain consistent service quality, regulatory compliance, and operational robustness.

• Cultivate and sustain key relationships with airlines, GSAs, and logistics providers to secure optimal capacity, rates, and performance.

• Manage sourcing of non-preferred carriers and local pricing discussions to drive competitiveness and profitability.

• Contribute pricing expertise, operational assessments, and coordinated implementation for regional and global tenders in collaboration with the COE and commercial teams.

• Achieve superior customer experience via dependable service delivery, prompt problem-solving, and ongoing enhancements.

• Allocate resources and priorities effectively across Singapore, Malaysia, and the COE to enable scalable and efficient product operations.

• Partner with sales teams in Singapore and Malaysia to build the pipeline and secure deal closures.
  
  

Requirements:

• Minimum 8 years of experience in the freight forwarding industry, with 3–5 years in a managerial role.

• In-depth expertise in air freight pricing and procurement, with established networks and strong relationships with airlines, agents, and trucking providers.

• Demonstrated track record in managing air freight projects and solutions.

• Proficiency with CargoWise One is an advantage.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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