[ENTRY LEVEL] Customer Service Executive | Novena | $13.60/h - #1129807

Job Responsibilities:

• Customer facing tasks such as answering taxpayer's general individual income tax enquiry email. You may be required to initiate a call to taxpayer when attending to such enquiries.

• Promote and nudge taxpayers in the usage of our e-services and chatbot.

• Any other administrative work that may be assigned to you from time to time.


Requirements: 

• Minimum GCE “A” Level or Diploma

• Candidates will be provided with general tax training in individual income tax.

• Candidates aspiring to work in the tax industry or had prior work experiences in tax are welcome to apply.

• Candidates with prior customer service background preferred.

• Good written communication skills.

• Meticulous and organised in handling confidential data.

• Self-motivated individual and able to handle at least 20 cases per day.

We regret to inform that only shortlisted candidates will be notified.

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