Project Management Executive / Project Support Executive - #1129731

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Project Management Executive / Project Support Executive, you will provide day-to-day project management and administrative support for communications systems projects, supporting NCS’s project management team while remaining flexible to be deployed to the client site as backfill for an operations-monitoring team when required. You will coordinate project documentation, track deliverables, and support vendor and contract management to ensure systems meet agreed service levels. The role also involves overseeing system health, security and change management activities, supporting audits and procurement processes, and providing technical coordination and advice related to telecommunications and IP network operations.

What will you do?

Project Management & Administration

·       Provide day-to-day project support, coordination, and documentation

·       Track project deliverables, milestones, and action items

·       Support project scope definition and recommendations

·       Review operation and maintenance manuals

·       Support change and service request reviews and implementation

Client & Site Support

·       Act as backfill Project Executive for operations-monitoring team at client site when required

·       Respond to technical queries from customers

·       Provide technical advice and recommendations to stakeholders

·       Support security clearance submissions for vendors

Vendor & Contract Management

·       Oversee vendor performance for system management and O&M activities

·       Support contract management and compliance with SLAs

·       Coordinate with vendors on service delivery, maintenance, and issue resolution

Systems Operations & Service Management

·       Monitor system health and operational status

·       Support OS, software, and firmware patching activities

·       Manage equipment obsolescence planning

·       Support site operations and system availability

Network & Technical Support

·       Support fault isolation, troubleshooting, and rectification activities

·       Coordinate Network Management System (NMS) monitoring and usage

·       Provide support related to mobile networks (CORE, RAN, RF) and IP networking

Security & Compliance

·       Support security monitoring and tracking activities

·       Manage and support physical Intrusion Detection Systems (IDS)

·       Support annual audits, including spare assets audits

·       Ensure compliance with security and operational requirements

Procurement & Asset Management

·       Support procurement-related activities

·       Assist with spare parts and asset inventory management

·       Support annual audits of spare assets

The ideal candidate should possess:

·       Strong foundational knowledge of project management principles and practices

·       Basic to intermediate technical understanding of telecommunications systems, including mobile networks (CORE, RAN, RF)

·       Good understanding of IP networking and routing technologies (TCP/IP, OSPF, BGP, MPLS/VPN)

·       Familiarity with common TCP/IP-based services (DNS, DHCP, TFTP, SSH, SMTP)

·       Analytical and troubleshooting skills for technical fault isolation and resolution

·       Working knowledge of Network Management Systems

·       Strong coordination, communication, and vendor management skills

·       Proactive, adaptable, and able to work effectively at client sites and in dynamic environments

Good to Have

·       CCNP / CCIP / CCSP or equivalent networking certifications

·       Knowledge of 4G EPC Core, RAN, and/or Radio Frequency

·       Exposure to network automation, Python, and Ansible

·       Prior experience supporting operations-monitoring or NOC environments

·       Other relevant IT or telecommunications industry certifications

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.