Senior / Principal System Engineer, IT Operations - #1129723

Key Responsibilities

• Install, configure, upgrade, administer and monitor infrastructure services such as Azure, AD, DNS, DHCP, file server, email server, VDI and VMWare

• Perform regular system OS, firmware patching, bug-fixing, upgrading, and license review

• Perform periodic review of systems architecture, ongoing system performance tuning, resource optimization, capacity planning and hardware upgrade

• Manage Microsoft 365 services including Exchange Online, OneDrive etc

• Manage the operations of multiple data centres (improvements, capacity planning, rack space, power, incidents management, etc.)

• Work with third party support on maintenance of data centre systems (e.g. CRAC, UPS, Water Detection, Fire Suppression System, etc.)

• Manage vendor relationship and ensure SLAs are met in accordance with the underpinning contracts.

• Collaborate closely with other IT teams to develop technical solutions to meet business requirements.

Requirements

• Degree in Computer Science or Information Technology

• 5 years of experience in implementing, managing, and troubleshooting enterprise IT infrastructures

• 2 years of experience in managing data centers

• 3 years of experience in managing Active Directory, DNS, DHCP and Group Policies.

• Excellent communication, interpersonal and project management skills.

• Self-driven individual who is able to work independently as well as in a team.

• Good knowledge in Microsoft 365 services including Exchange Online, OneDrive and Microsoft Office applications

• Good knowledge in supporting Microsoft Azure and AWS Cloud infrastructure