Payroll Specialist [MNC | East | Office Hours] - #1129691

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX:

• Attractive remuneration, great perks, and performance incentives

• Comprehensive medical, insurance, or social security coverage

• World-class workspaces

• Engaging activities and recognition programs

• Strong learning and development plans for your career growth

• Positive work culture that enables your future 

• Easy to locate area with direct access to public transport

• Flexible working arrangements

• Be coached and mentored by experts in your field

• Join a global company, winner of hundreds of industry awards

What is your mission?

• Manage the full spectrum of the payroll process, such as payroll preparation, calculation, and disbursement, and initiate process improvements when applicable.

• Prepare monthly payroll reconciliation, summary and GL reports for Finance closing.

• Provide advice on payroll and compensation enquiries.

• Process statutory claims, including but not limited to NSmen make-up pay claims, Government-Paid Leave claims, and tax clearance for foreign employees (Form IR21).

• Manage the leave and time management system by verifying the information with reporting supervisors and tracking staff attendance against leave records and rosters on a weekly/monthly basis.

• Administer employee data by updating new hires, staff movements, career progressions, resignations, and HR related correspondences (including employment certification letters, staff movement letters, career progression letters, acceptance of resignation letters, etc.) into the HR system.

• Ensure proper safekeeping of HR documents and maintain accurate personnel/employment data entry.

• Manage the offboarding process by arranging exit clearance and attending to internal stakeholders’ enquiries on HR related matters.

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Human Resource Management / Business Studies / Administration / Management / Psychology.

• Preferably with 2 years of working experience in the related field is required for this position.

• Good knowledge of the Employment Act, CPF and income tax legislation.

• Meticulous and equipped with strong time management and analytical skills.

• Experience in SAP SuccessFactors Employee Central (EC) and/or SAP SuccessFactors Employee Central Payroll (ECP) would be beneficial.

• Proficient in MS Office.

• Excellent verbal and written communication skills in English and the language of supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.