Singaporean ONLY Quality Executive (SOP/ISO 90001 Experience/East/logistics) - #1129663

Responsibilities:

• Develop and implement QA procedures and standards for warehouse, transportation, and last-mile delivery activities.

• Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality.

• Investigate quality issues such as mis-shipments, damages, delays, and non-conformances; lead root cause analysis and corrective action planning.

• Collaborate with warehouse, operations, and customer service teams to address quality-related concerns.

• Maintain accurate records of inspections, audits, incidents, and improvement actions.

• Monitor compliance with internal SOPs, customer requirements, and relevant regulations.

• Drive continuous improvement initiatives to reduce error rates, improve packaging standards, and optimize logistics flows.

• Support the onboarding and training of operations teams on quality standards and procedures.

• Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) and provide insights for performance improvement 

Requirements:

• Diploma or Degree in Logistics, Supply Chain Management, Quality Management, or related field.

• 2+ years of experience in quality assurance in logistics industries

• Experience with audits, SOP compliance, and quality standards (e.g., ISO 9001)

• Understanding of quality assurance and control procedures

• Root cause analysis and corrective action planning (e.g., 5 Whys, Fishbone)

• Data analysis and quality reporting (Excel, dashboards, KPIs)

• Excellent verbal and written communication skills, with the ability to engage with stakeholders at different levels.

• A strong team player with a collaborative mindset.

• Strong understanding of logistics processes, warehousing, and transportation flows.

• Knowledge of lean principles or Six Sigma is a plus.

• Familiarity with QA methodologies, audits, and root cause analysis (e.g., 5 Whys, Fishbone diagram).

• Proficient in MS Office and warehouse management systems (WMS).

• Excellent attention to detail, problem-solving skills, and communication abilities.

• Ability to work independently and collaboratively across functions.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883