Customer Service Officer @ Multiple Location (Retail Mall) - #1129483

Job Description

• Provide excellent customer service to internal and external customers

• Assist in the execution of shopping mall’s promotion and redemption programmes

• Handle all customers’ enquiries and provide assistance

• Ensure that the redemption process during the advertising and promotion campaign period is carried out properly

• Provide administrative support to the Management Office whenever necessary

Key Requirements 

• Customer centric personality and positive attitude

• Prior Customer Service Officer experience in retail mall will be highly preferred

• Good communication skills

• Able to work 6 days work week, retail hours and shift work

• Able to work on weekends and PH