(UP$3500) Order Management Executive | 1 year | Serangoon - #1129284

• 1 year contract

• Location: Serangoon North

Jobscope

• Review and Verify request received

• Check for completeness of information

• Decompose orders i.e. determine types of orders to be raised

• Create order in ECOM System, Project Tie, Bill Dependency Tie, Circuit Tie

• Send email acknowledge email to Customer / Requestor

• Amend Orders if requiredAmend CRD if required

• Create New Customer Account, New Billing Account if require

Knowledge of the following products

• Voice/eVolve Service [Phonenet, BizDel, BizVoice, SingNet eVolve, BDL, Phonenet, SaaS etc]
  Data Services [Domestic Data, International Data, Cyber Security etc]

Skill Set

• Required to have relevant Product knowledge e.g. schemes, plans and value-add combinations.

• Need to liaise with Sales/SDE on request details, Credit Management for blacklisting, Number Managements

• Team to allocated numbers for Voice services

• Able to work in a fast-paced environment.

• System knowledge CRM, ECOM, ESOM, NGNIS, EWS
  

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • R25157681 (Lau Jing Wen)