IKEA Tampines - Risk, Control & Compliance Manager - #1129000

About the job

You will lead the safety, security, and compliance of store operations, integrating risk management frameworks into processes, fostering a safety culture, and ensuring adherence to IKEA's standards and local regulations.

Your assignment

• Business Process Compliance: Work with stakeholders to ensure that store operations meet IKEA’s safety standards, and compliance with standard operating procedures (SOPs), local legislation, and regulatory requirements.

• Risk Assessment & Mitigation: Identify, assess, and address safety and security hazards, process gaps, and implement preventive and corrective actions to mitigate risks.

• Leadership in Safety & Security: Lead the development, implementation, and monitoring of safety operating procedures and systems that align with IKEA’s requirements and local legislation.

• Training & Development: Provide expertise on and develop training materials for co-workers and external partners to ensure adherence to safety and risk management protocols. Oversee ongoing training and audits related to safety and compliance.

• Emergency Response Management: Ensure readiness for emergency situations by coordinating with the store’s Emergency Response Team. Lead crisis management and emergency response efforts in alignment with the store’s plans.

• Risk & Compliance Culture: Promote a safety-focused culture by raising awareness and driving action throughout the store. Educate and empower co-workers and external service providers on Ikano’s Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and relevant local legislation related to health, safety, security, and the environment, fostering a culture of transparency and ethical behaviour.

• Audit & Incident Management: Lead incident investigations and work with relevant teams to resolve safety issues. Ensure compliance with internal and external audits (Sec Check, insurance reviews, Wecheck, etc.).

• External Agency Relations: Represent IKEA in communications with external agencies (e.g., Police, Fire Brigade, Security Services) and ensure ongoing compliance with regulatory changes and requirements.

• Fraud Prevention: Identify areas of potential fraud and work with internal stakeholders to ensure proper controls are in place to mitigate risks.

Your profile

• You have a Bachelor's or Master’s degree in Occupational Health & Safety, Environmental Engineering, or related fields.

• You bring at least 10 years of experience in a similar or compliance role, including 3 years in a managerial capacity.

• You are passionate about people, safety, and creating a strong Risk & Compliance culture.

• You possess excellent communication, leadership, and problem-solving skills.

• You have a strong understanding of Occupational Health & Safety, risk assessment, safety systems (including fire and security), and local regulations.

• You are proficient in incident investigation, fraud management, and crisis handling.

• You demonstrate strong personal integrity and can work independently as well as collaboratively within a team.

• A retailer who appreciates the nature of the business and willing to embrace unconventional work schedules, which includes working on weekends and public holidays.