Customer Service Officer @Villa (Up $2,600 / 5 Days / Transport Provided) RRBY - #1128904

Additional Information

• 5 Day Work Week

• 8am - 5.15pm and 10.45am - 8pm

• Transport provided at Tanah Merah MRT 

Job Description

• Manage bookings, amendments and cancellations of villa bookings

• Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.

• Handle online/telephone/walk-in enquiries regarding villas booking and reservation.

• Collect payment for villas rentals and facilities usage; tally amount collected from online payment against valid villa bookings.

• Perform service recovery actions / waivers of charges to affected occupants if any incident occurs throughout their stay.

• Daily submission of End-of-Shift & End-of-Day reporting and GL posting of villas transactions.

• Follow-up on lost and found items for all villas and within the clubhouse.

• Monitoring of vehicle movement and vehicle registration.

• Perform any other duties as assigned by Management from time to time

Job Requirement

• Minimum N levels

• Customer service oriented

• Able to work on weekends and public holidays

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd (16C8261)

Bay Weng Yi - R24125872

EA License No: 16C8261